Customer HQ
What Can You Expect When You Hire Us?
When you’re entrusting a company with something as important as your home, you have certain expectations about how the job will be done and how the company carries themselves. Here are 5 ways the Korth team ensures your happiness and satisfaction:
- Safety – we ensure that every Korth & Shannahan job-site operates safely at all times, so we can keep our customers and crew healthy.
- Communication – your foreman will be available on site to answer any questions you have about your project. Our office is prompt and responsive.
- Thorough and concise estimates – so you know exactly what work is planned at your home.
- Job walk – at the end of every project we walk the job with you to make sure we’ve covered every detail. We want you to be 100% satisfied with your home, and with our workmanship.
- Our Guarantee – every Korth & Shannahan project is guaranteed for 4 years!
If you want your home looking its best for year to come, give us a call or click the button to request a free estimate.
Frequently Asked Questions
Who will actually do the work at my house? All of our professional painters and carpenters are 100% full time with the Korth & Shannahan team. Our employees work exclusively for us, and we do not subcontract our work.
What is your lead time? Our typical lead time is 2-4 weeks from the receipt of your signed contract and deposit.
Are you insured? Yes! We carry a comprehensive liability policy to cover any problem that could occur on your property. We also carry a complete Worker’s Compensation package, in the event that any member of our team is hurt during a project.
What is your Warranty? All if our work is fully guaranteed for 4 years.
Do you offer discounts? We offer winter discounts in the months of January, February and March – save your interior work for winter to get the best pricing!
What kind of paint do you use? We typically work with Benjamin Moore or Sherwin Williams paints. We will provide you with Benjamin Moore color charts to make your initial color selections.
Questions You Should Ask
When hiring a professional painter to do work in your home, make sure you go with the right choice. Not all painters are the same – if you want the job done right, here’s a few questions to ask in the interviewing and estimation process:
- Is your company licensed and insured?
- Do you subcontract your projects to other contractors?
- Who can I reach out to about my questions and concerns?
- How will your crew conduct themselves while inside my home?
- What is your process for prep work? If some areas need additional prep, is that included?
- What kind of training do your employees receive, and how often?
- Do you have a written safety protocol or safety training for your crew members?
- Can I call on a reference about the quality of your workmanship?
Other Frequently Asked Questions
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Videos
5 Ways We Ensure Your Happiness & Satisfaction
What’s Your Process
Color Consultation
What Is the Process?
The most important aspect of any paint job is preparation. Good preparation ensures that the paint looks its best, lasts a long time, and guarantees your project is completed on time. That’s why we take pride in our multi-step, client-driven preparation process. When you first meet with us, you’ll find that we do a lot of listening and not much speaking. That’s because we want to find out what is most important to you so that we can first prepare a proposal that best fits your needs and budget. Then, once you approve the proposal, we begin preparing your home for the painting process. Not many painting companies do proper surface preparation before they begin a job because it can be time-consuming and difficult. However, thorough preparation is critical in the overall results of any paint job. Poor surface preparation guarantees quick failure of the work. Going through the critical steps of washing, sanding, caulking, glazing, and priming make a huge difference in the overall performance of the job. The well-prepared project will look significantly better upon completion and last many years longer than its poorly prepared counterpart. In fact, a thoroughly prepared (albeit more expensive) project is actually the best value because the job lasts so much longer than its less expensive counterpart. A cheaply done job can end up being a costly mistake. If you want your home looking its best for years to come, give us a call or click the button to request a free estimate.
Not Sure What Color to Pick?
Color selection is a critical factor in any successful paint job. Not being sure about color can be very frustrating and stressful, even if you’re down to deciding between 2 different shades of blue.
Our estimators and foreman are expert color consultants and will work with you closely to furnish color swatches and color samples as you work your way through the selection process.
Moreover, in the event that you need additional assistance with the color selection, we offer a color consultation with an experienced color consultant for free. Color consultants bring a new level of expertise when making interior design decisions.
